Since I was on the subject of POS systems a while back, I want to give a big thumbs up to a fantastic point of sale company out of Dallas, Texas, called Dallas POS Systems. If you’re in the restaurant, bar or retail business and have been looking to purchase a point of sale (POS) system, you know how challenging it can be to find a POS solution that isn’t overly complicated or that doesn’t cost an arm and a leg.
I was helping my friend Jim find a new system and I wanted to post this review or testimonial, for lack of better words, of our experience working with Dallas POS Systems, our new friends.
First of all, neither of us are that computer literate. The biggest challenge we faced when purchasing a new touchscreen terminal for our restaurant was finding a point of sale company that could quickly explain the details of how their systems worked.
A few of the first companies I spoke with seemed to know even less than I did or were just telling me their software would do anything I wanted, which were both red flags. I’ve been in the business long enough to know that every system is not the same, and with the research we performed, it seems the more you spend, the more features you get, but also the more complicated and bloated the software becomes. So after talking to several other companies, I ended up talking to Dallas POS Systems about their products and was pleasantly surprised by the sales process and knowledge of the business.
I borrowed one of their YouTube videos regarding their POS systems and company information for your viewing pleasure.
The first thing that the sales rep Jeff asked when I called was “how can I help you,” which totally cracked me up. You just don’t hear that enough these days. I was just looking for some help, and they asked the right question right off the bat! Anyway, the truly refreshing part about working with this company was that they spent more time asking me questions rather than asking me how much I was prepared to pay. Jeff said he wanted to make sure the products they sell are the perfect fit as possible for my business requirements.
So long story short, Jeff came to my restaurant for a demonstration of their Harbortouch POS product that interested us. He easily spent over an hour showing every detail I could think of and even took the time to show our chef how the tickets printed on display. I couldn’t have been more impressed with the demo.
He also told me about some other systems they sell like Lavu and ShopKeep, but Harbortouch Bar and Restaurant pos system hit all the checkmarks for what we needed, and that’s what we decided to buy. Also, after comparing prices, I spent less than half of what the other two “big brand” companies wanted.
We’ve been using Harbortouch for over two months now, and we are ecstatic with the service and support. All in all, if you’re looking for fast, reliable, and feature-rich software, you won’t find a more affordable POS solution or better service than Dallas POS Systems in the Dallas-Fort Worth (DFW), Texas metroplex.
Dallas POS Systems
2807 Allen St. #394
Dallas, TX. 75204